The Forgotten Leg of Quality : Customer Service
Book Details
Format
Hardback or Cased Book
Book Series
Practical Quality of the Future
ISBN-10
1041095392
ISBN-13
9781041095392
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Dec 17th, 2025
Print length
328 Pages
AI Summary
Ksh 23,400.00
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0 in stock
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This book emphasizes the importance of customer service in various industries, highlighting its role in profitability. It presents numerous examples to remind leaders of the detrimental impact of neglecting customer service and the need for proactive measures.
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