Managing Aggression

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. This workbook:

empowers individuals by providing a range of useful useful skills that can help in managing aggression
enables staff placed in difficult or dangerous situations by their employers to address the issue effectively
clarifies the responsibilities of the manager in ensuring staff are safeguarded
builds confidence in staff and their managers by offering workable solutions to reducing levels of aggression in the workplace.

Highlighting examples of good and bad practice, Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.

Get Managing Aggression by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.