Working the Phones : Control and Resistance in Call Centres
Book Details
Format
Paperback / Softback
Book Series
Wildcat
ISBN-10
0745399061
ISBN-13
9780745399065
Publisher
Pluto Press
Imprint
Pluto Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Nov 20th, 2016
Print length
208 Pages
Weight
268 grams
Dimensions
21.80 x 14.60 x 1.50 cms
Product Classification:
Sociology: work & labourSales & marketing
AI Summary
Ksh 3,250.00
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A Marxist investigation into the forms of resistance occurring in the UK call centre today
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