The Quality Business : Quality Issues in the Smaller Firm

by James Curran , Julian North , Robert Blackburn

Book Details

Format Hardback or Cased Book

Book Series Routledge Studies in Entrepreneurship and Small Business

ISBN-10 0415146089

ISBN-13 9780415146081

Publisher Taylor & Francis Ltd

Imprint Routledge

Country of Manufacture GB

Country of Publication GB

Publication Date Dec 25th, 1997

Print length 246 Pages

Weight 454 grams

Product Classification: Quality Assurance (QA) & Total Quality Management (TQM)Small businesses & self-employed

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Ksh 18,900.00

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Based on carefully conducted research, this book is the first to seriously consider quality issues in smaller firms.

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:
* the relevance of formal quality standards such as BS 5750 to small firms
* definitions and implementations of ''quality'' in a business context, from formal standards to Total Quality Management
* interviews with a selected sample of over 150 owner-managers
* detailed case studies of small firms
* analysis of self-generated quality strategies
* the variety of formal methods of quality control.

Get The Quality Business by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.