The Eleventh Commandment : Transforming to "Own" Customers
Book Details
Format
Hardback or Cased Book
ISBN-10
0471958239
ISBN-13
9780471958239
Publisher
John Wiley & Sons Inc
Imprint
John Wiley & Sons Inc
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jun 5th, 1996
Print length
262 Pages
Weight
624 grams
Dimensions
24.80 x 17.60 x 2.50 cms
Product Classification:
Management & management techniquesCustomer services
AI Summary
Ksh 6,350.00
Werezi Extended Catalogue
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
The theme of this text is customer transformation. It discusses how firms, in both the manufacturing and service industries, can change to meet new customer demands. It contains examples, checklists and case studies to help managers understand what is involved and how to make it happen.
Get The Eleventh Commandment by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by John Wiley & Sons Inc and it has pages.
Discover books you might love based on this title.
More in This Genre
How Participatory Evaluation Research Affects the Management Control Process of a Multinational Nonprofit Organization
Ksh 27,150.00
Die Funktionen Der Gesellschaft Buergerlichen Rechts Und Der Bruchteilsgemeinschaft
Ksh 8,100.00
Ending F22a Production
Ksh 4,300.00
Management in the Social and Safety Services
Ksh 9,550.00
The Best of the Board Cafe
Ksh 4,850.00
Humanocracy, Revised and Updated
Ksh 4,500.00
