The Business Side of Learning Design and Technologies : Supporting Organizational Knowledge, Performance, and Change Management

The Business Side of Learning Design and Technologies provides actionable tools and techniques for recognizing the impact of learning design/technology decisions at the project, business unit, and organizational levels. With a focus on aligning learning initiatives with organizational objectives, the book equips early- and mid-career learning designers with essential skills in applying business strategy, artificial intelligence, data analytics, and change management to the selection, design, implementation, and evaluation of learning opportunities. This thoroughly revised second edition further emphasizes the designer as change agent, addresses the rise of remote and hybrid workplaces, adds fresh perspectives on automated and generative systems, and updates its resources, references, and interviews. Grounded in scholarly and practitioner research, systematic literature reviews, interviews with learning and development thought leaders, and real-world experience, this book provides actionable strategies for career advancement in a dynamic labor market.