Tele-Stress : Relief for Call Center Stress
Book Details
Format
Hardback or Cased Book
ISBN-10
1138412236
ISBN-13
9781138412231
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
Jul 27th, 2017
Print length
130 Pages
Weight
453 grams
AI Summary
Ksh 33,300.00
Werezi Extended Catalogue
0 in stock
Delivery Location
Delivery fee: Select location
Secure
Quality
Fast
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;
Stress in call centres can be a big problem. According to a survey, 98per cent of call centre employees experience at least one stressful call each day - mostly from irate customers. This book provides commom-sense strategies that cope with tele-stress, in order to create a more pleaseant environment.
Get Tele-Stress by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages.
Discover books you might love based on this title.
More in This Genre
Practical Core Software Security
Ksh 36,000.00
Proceedings of the 14th International Conference on Computer Engineering and Networks
Ksh 45,000.00
Strategic Marketing of Higher Education in Africa
Ksh 27,900.00
Market Matters
Ksh 16,200.00
Getting Better with Age
Ksh 3,050.00
Artificial Intelligence along the Customer Journey
Ksh 7,200.00
