Organizational Acceptance of Artificial Intelligence : Identification of AI Acceptance Factors Tailored to the German Financial Services Sector

1st ed. 2020

by Diana Bengel

Book Details

Format Paperback / Softback

ISBN-10 3658307935

ISBN-13 9783658307936

Edition 1st ed. 2020

Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

Imprint Springer Gabler

Country of Manufacture GB

Country of Publication GB

Publication Date Jul 15th, 2020

Print length 50 Pages

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The book investigates the determinants which are influencing the acceptance of artificial intelligence (AI) in an organizational context, focusing on the German financial services industry.

The book investigates the determinants which are influencing the acceptance of artificial intelligence (AI) in an organizational context, focusing on the German financial services industry. An AI-specific acceptance model is being developed based on technology acceptance models as well as being enriched with practical insights from industry experts. Ultimately, the acceptance of artificial intelligence is influenced by multiple, interrelated variables, which can be classified into five major dimensions: organizational, individual, financial, technological and societal factors.

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