Designing and Delivering Superior Customer Value : Concepts, Cases, and Applications
Book Details
Format
Hardback or Cased Book
Book Series
Routledge Revivals
ISBN-10
0367230186
ISBN-13
9780367230180
Publisher
Taylor & Francis Ltd
Imprint
CRC Press
Country of Manufacture
GB
Country of Publication
GB
Publication Date
May 23rd, 2019
Print length
388 Pages
Weight
900 grams
Product Classification:
Customer services
AI Summary
Ksh 34,200.00
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0 in stock
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First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
First Published in 1999, this book stresses the service aspects of an organization - especially customer service, marketing, and organizational responsiveness, and how to create and provide outstanding customer value to the target market(s).
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