Contact Us! Coursebook with Audio CD : Call Center English Skills
Book Details
Format
Multiple-Item Product
ISBN-10
0521124735
ISBN-13
9780521124737
Publisher
Cambridge University Press
Imprint
Cambridge University Press
Country of Manufacture
SG
Country of Publication
GB
Publication Date
Nov 10th, 2009
Print length
136 Pages
Weight
390 grams
Dimensions
21.20 x 29.60 x 1.20 cms
Product Classification:
ELT: English for business
AI Summary
Ksh 5,300.00
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The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
CONTACT US develops high-end professional English language communication skills for the BPO industry. The Coursebook contains 10 units with a total of 100 hours of motivating and highly relevant training material. The units are based on real calls taken from a cross-section of industries. The units need not be completed in sequence nor in full; the course is designed to allow trainers and students to use materials flexibly from the book according to their needs.
Get Contact Us! Coursebook with Audio CD by at the best price and quality guaranteed only at Werezi Africa's largest book ecommerce store. The book was published by Cambridge University Press and it has pages.
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